AI-Powered Email Replies, Automatically
Counsel Assist helps you respond to customer emails faster and more effectively by automatically selecting the perfect response template and populating it with AI.
Trusted by teams using Google Workspace
Respond Faster
Everything you need to automate email responses
Let AI handle the repetitive email responses while you focus on what matters most - growing your business.
- AI Template Selection
- Our AI automatically analyzes incoming emails and selects the most appropriate response template from your library.
- Gmail Integration
- Connect your Gmail account with OAuth for secure access to your emails. No need to change your existing workflow.
- Template Management
- Create, import, and organize your email templates with a user-friendly interface. Categorize templates for better organization.
- Human Oversight
- Keep control with optional review workflows. Set confidence thresholds for when emails should be automatically sent vs. reviewed.
Simple Process
How Counsel Assist Works
Our platform streamlines your email response workflow in just three simple steps.
Connect Gmail
Connect your Google Workspace account securely with OAuth. We'll fetch your unread emails automatically.
AI processes emails
Our AI reads incoming emails, selects the most appropriate template, and populates it with relevant information.
Review and send
High-confidence matches are sent automatically. Low-confidence matches are queued for your quick review.
Pricing
Plans for businesses of all sizes
Choose the plan that works best for your business. All plans include a 14-day free trial.
Basic
Perfect for small businesses just getting started with email automation.
- Up to 500 automated emails/month
- Single mailbox connection
- 10 templates
- Basic analytics
- Email support
Professional
Ideal for growing businesses with moderate customer service needs.
- Up to 2,000 automated emails/month
- Multiple mailbox connections
- Unlimited templates
- Advanced analytics & reporting
- Priority email & chat support
- Template performance insights
Enterprise
For large businesses with high-volume email operations.
- Unlimited automated emails
- Multiple mailbox connections
- Custom AI training
- Advanced workflow controls
- Dedicated account manager
- API access & custom integrations
- 99.9% uptime SLA
Testimonials
What our customers are saying
"Counsel Assist has cut our email response times by 75% while maintaining the personal touch our customers expect. It's been a game-changer for our support team."
Sarah Johnson
Customer Service Director, TechFlow Inc.
"The AI template selection is incredibly accurate. Our team now focuses on complex customer issues while Counsel Assist handles the routine inquiries."
Michael Chen
Support Manager, Retail Connect
"Our satisfaction scores have actually improved since implementing Counsel Assist. Customers love getting fast, accurate responses to their questions."
Jessica Williams
COO, HealthPartners
FAQ
Frequently asked questions
Find answers to common questions about Counsel Assist.